Privacy Policy

Introduction

Coastal Care Homes ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thecoastalcarehomes.com.

By using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our website.

Information We Collect

Personal Information You Provide

We may collect personal information that you voluntarily provide when you:

Fill out our contact form
Request a tour or consultation
Call or email us directly
Subscribe to our communications

This may include your name, email address, phone number, address, and any other information you choose to provide.

Information Automatically Collected

When you visit our website, we may automatically collect certain information about your device and browsing activity:

IP address and location data
Browser type and version
Pages you visit and time spent
Referring website or source
Device type and operating system

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries: Answer questions, schedule tours, and provide information about our services
To improve our website: Understand how visitors use our site and make improvements
To communicate with you: Send updates, newsletters, or important information (with your consent)
To comply with legal obligations: Meet regulatory requirements and respond to legal requests
To protect our rights: Prevent fraud, enforce our terms, and protect the security of our website

How We Share Your Information

We do not sell your personal information to third parties. We may share your information only in the following circumstances:

With your consent: When you have given us explicit permission to share your information
Service providers: With trusted third parties who assist us in operating our website (e.g., hosting, analytics) under strict confidentiality agreements
Legal requirements: When required by law, court order, or government regulation
Business transfers: In connection with a merger, sale, or acquisition of our business
To protect rights: To enforce our policies, protect our property, or ensure the safety of our staff and residents

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us:

Remember your preferences
Understand website traffic and usage patterns
Improve website functionality

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

While we strive to protect your information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any passwords or account information.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Request that we correct inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal obligations)

Opt-Out

Unsubscribe from marketing communications at any time

Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.