Your health information privacy rights and how we protect your protected health information (PHI).
Effective Date: January 2026
Please review this notice carefully. You have the right to receive a paper copy of this notice upon request.
Coastal Care Homes is committed to protecting the privacy of your health information. This Notice of Privacy Practices describes how we may use and disclose your protected health information (PHI) to provide care, obtain payment for services, and conduct our business operations.
We are required by law to maintain the privacy of your health information, provide you with this notice of our legal duties and privacy practices, and follow the terms of the notice currently in effect.
We may use and disclose your health information to provide, coordinate, or manage your care and related services. This includes sharing information with doctors, nurses, caregivers, and other healthcare providers involved in your care.
We may use and disclose your health information to bill and collect payment for services provided. This may include sharing information with insurance companies, Medicare, Medicaid, or other payers.
We may use and disclose your health information for quality improvement, staff training, licensing, accreditation, and other business activities necessary to operate our residential care facility.
We may also use or disclose your health information without your authorization in the following situations:
You have the following rights regarding your protected health information:
You have the right to inspect and obtain a copy of your health records. We may charge a reasonable fee for copying and mailing.
You may request that we amend your health information if you believe it is incorrect or incomplete.
You may request a list of certain disclosures we have made of your health information.
You may request restrictions on how we use or disclose your information. We are not required to agree to your request but will consider it.
You may request that we communicate with you in a certain way or at a certain location.
You have the right to receive a paper copy of this notice at any time, even if you have agreed to receive it electronically.
To exercise any of the rights described in this notice, please submit a written request to:
Coastal Care Homes - Privacy Officer
If you believe your privacy rights have been violated, you may file a complaint with:
You will not be penalized or retaliated against for filing a complaint.
We reserve the right to change this notice and make the new notice apply to health information we already have as well as any information we receive in the future. We will post the current notice in our facilities and on our website. The notice will contain the effective date on the first page.
If you have questions about this Notice of Privacy Practices or need more information about our privacy policies, please contact us: